General privacy policy.
How Omega Associates Technologies Private Ltd (MyCleanOne) collects, uses, discloses, transfers, and stores your personal data across our products and services.
Personal data we process.
We collect the minimum data required to deliver and improve our products. Here is exactly what we collect and why.
- Name and email address
- Masked credit card number
- License information
- Billing address and phone (sometimes)
- Name (license owner ID)
- Email address
- Postcode and country
- Masked credit card number
- Billing records
- Transaction history
- License key
- License type
- Renewability status
- Date of expiry
- OS version & hardware specs
- City / country location
- Error logs and diagnostics
- Browser & network info
- Installed applications
- Usage statistics
- User preferences
- IP address
- Feature interactions
- Performance metrics
Why we process your data.
Every piece of data we process has a clear legal basis and a specific purpose.
- Process purchases and licenses
- Provision downloads and activation
- Keep products updated and secure
- Manage subscriptions and accounts
- Provide customer / technical support
- Newsletter subscriptions
- Personalized advertising
- Third-party ads (free products)
- Optional feature enhancements
- Tax and accounting compliance
- Legal orders and subpoenas
- Anti-money laundering checks
- Sanction screening
- Security and performance notices
- Quality evaluation and improvement
- System security maintenance
- Internal business management
- Defending legal rights
How long we store your data.
We retain data only as long as necessary for the purpose it was collected.
International transfers.
As a global company, your data may be processed in countries outside where you reside.
Regardless of where servers are located — including outside the EEA — we maintain GDPR-level protection for all users. EEA data transfers are handled using Standard Contractual Clauses or similar legal mechanisms approved by supervisory authorities.
This may include access by non-EEA personnel for storage provisioning, payment processing, support delivery, or in the event of a merger or acquisition.
How we disclose your data.
We never sell your data. We only share it with parties who help us deliver our services.
Your privacy rights.
You have comprehensive rights over your personal data. Contact us to exercise any of these.
How we protect your data.
We use administrative, technical, and physical safeguards to keep your data secure.
- Access limited to authorized staff
- Third-parties bound by confidentiality
- Regular security training
- Access logging and monitoring
- Secure databases with encryption
- Firewalls and intrusion detection
- Antivirus and malware protection
- Regular security updates
- Restricted premises access
- VPN for remote access
- No external data removal
- Secure disposal procedures
Who we are.
The controller responsible for your personal data under this policy.
Unit NO 201, Second Floor Iris Tech Park,
Sector-48, Sohna Road, Gurugram,
Haryana 122001, India
- Applies to all users of our products and services
- Covers data collection, use, and protection
- Part of Omega Associates Group technology solutions
Specific jurisdictions.
Additional rights and provisions that apply to residents of certain regions.
All personal data processing is in strict compliance with Russian law. Consent is always obtained; Russian citizens' data is stored in Russia (with certain exceptions per law). Requests or revocations must be sent using the contact details below. This section prevails for Russian residents in the event of any contradiction.
- Right to know what data is collected
- Right to request correction
- Right to opt out of sale / sharing
- Right to limit sensitive data use
- Right to deletion (unless exempt)
- Right to access in portable format
- Right to non-discrimination
We do not knowingly sell data of minors under 16. Use our Do Not Sell page to opt out.
For GDPR queries or a Data Protection Officer contact, use the same address.
For US-based disputes, visit feedback-form.truste.com.