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MyCleanOne
All policies
PRODUCTS POLICY

Products policy.

Product-specific privacy notice covering the MyCleanOne Windows client — what each feature does, what data it processes, and exactly where that data goes.

Last updated · July 2022
SECTION 01

MyCleanOne for Windows.

A safe and trusted PC utility that speeds up and cleans your Windows computer, applies updates, securely wipes data, and solves common computer problems.

EDITION 01
MyCleanOne Free
Core cleaning and optimization at no cost.
EDITION 02
MyCleanOne Professional
Full feature suite for personal power users.
EDITION 03
MyCleanOne Business Edition
Multi-seat management for small teams.
EDITION 04
MyCleanOne Technician Edition
Unlimited-device tools for IT professionals.
SECTION 02

Product features.

A complete toolkit for cleaning, optimizing, and maintaining your Windows PC.

Custom Clean
Cleans browser history, cached images, cookies (first and third-party), and other junk with one click to free up disk space and keep activity private.
Health Check
Cleans junk and browsing data, updates third-party applications, and disables unnecessary startup items to speed up your PC.
Performance Optimizer
Safely places background apps into sleep mode so they stop consuming system resources after being closed.
Driver Updater
Scans your drivers and securely transmits authentic updates to maintain sound, visuals, internet, and hardware components.
Software Updater
Conveniently updates all third-party applications in a single batch process.
Apps Uninstaller
Allows uninstallation of all applications, including those Windows itself won't normally allow you to remove.
Startup Manager
Manage and control which items and services launch automatically at Windows startup.
Browser Plugin Manager
Manage plugins from all installed browsers in a single unified interface.
Disk Analyzer
Analyzes internal and external drives to provide insights on disk usage broken down by file type.
Drive Wiper
Securely deletes files on any drive, making original file content practically irretrievable.
Smart Clean
Provides contextual cleaning triggers and alerts — for example, automatically cleaning a browser each time it closes.
Scheduled Cleaning
Runs cleaning automatically on a frequency you specify — daily, weekly, or monthly.
SECTION 03

Data used by PC cleaning features.

Used by: Custom Clean, Health Check, Scheduled Cleaning, Smart Clean, Drive Wiper, Registry Cleaner, Disk Analyzer.

All on-device: This data is processed entirely on your device and is never sent to our environment. MyCleanOne does not read the contents of files or databases — it only deletes the file or wipes a database.
Browser Data
Processed on-device only
  • Form data (name, surname, email, passwords)
  • Cookies from websites visited (first and third-party)
  • Download records
System Data
Processed on-device only
  • Installed browsers and plugins
  • Files on the device
  • Windows User profile names
Web & Registry Data
Processed on-device only
  • Web domains from cookies
  • User-defined web domain rules
  • Windows system Registry entries
SECTION 04

Data used by app management features.

Used by: Health Check (Speed section), Uninstaller, Startup Manager, Browser Plugin Manager.

All on-device: This data is processed entirely on your device and is never sent to our environment.
Browser Information
Processed on-device only
  • Installed browsers
  • Browser plugins and extensions
Applications
Processed on-device only
  • List of installed applications
  • Application metadata
System Services
Processed on-device only
  • Startup items and services
  • Scheduled tasks
SECTION 05

Service data collected in our environment.

The following data is transmitted to and stored in our servers. Paid users also have Billing Data collected per the General Privacy Policy.

Each data point is listed with its retention period and the specific purposes it is used for.
IP Address
24 months
SERVICE PROVISION
Detect the approximate location of fraudulent product use. At activation, the IP is replaced with a city/country code.
Content Identifier
24 months
SERVICE PROVISION
Monitor service functionality.
IN-PRODUCT MESSAGING
Inform users of problems not solved by the current product version and offer solutions (6 months).
PRODUCT IMPROVEMENT
Monitor messaging performance.
Events & Product Usage
24 months
SERVICE PROVISION
Ensure continuous functionality (installations, versions, updates, settings) and map user interactions.
IN-PRODUCT MESSAGING
Inform users of unresolved problems and offer solutions (6 months).
PRODUCT IMPROVEMENT
Understand user behavior to introduce new features.
App Launch Count
24 months
SERVICE PROVISION
For product maintenance and customer support.
License Key
36 months
SERVICE PROVISION
Regulate product access, provide customer support, and administer product updates.
Product Settings
24 months
SERVICE PROVISION
Adapt functionality to user requests and maintain infrastructure effectively.
IN-PRODUCT MESSAGING
Inform users about features relevant to their settings (6 months).
PRODUCT IMPROVEMENT
Understand how users interact with certain aspects.
SECTION 06

Device data collected in our environment.

Hardware and system information collected to ensure compatibility, enable support, and improve the product.

Internal IDs (GUID, Device ID)
24 months
SERVICE PROVISION
Ensure continuous functionality and disambiguate database entries.
IN-PRODUCT MESSAGING
Target relevant product alerts to specific devices (6 months).
PRODUCT IMPROVEMENT
Understand user behavior to introduce new features.
OS Version
24 months
SERVICE PROVISION
Ensure compatibility, user support, and troubleshooting.
PRODUCT IMPROVEMENT
Adjust feature scope to OS requirements and user interaction patterns.
Location (City / Country)
12 months
SERVICE PROVISION
Set the proper product language version and segment updates by location.
IN-PRODUCT MESSAGING
Surface location-relevant product alerts (6 months).
PRODUCT IMPROVEMENT
Understand behavior by approximate location to inform new features.
MyCleanOne Version
24 months
SERVICE PROVISION
User support, troubleshooting, and product development planning.
IN-PRODUCT MESSAGING
Inform users of problems the current version cannot resolve (6 months).
PRODUCT IMPROVEMENT
Understand interaction patterns across versions.
Install Date / Time
36 months
SERVICE PROVISION
License management.
IN-PRODUCT MESSAGING
Surface relevant product alerts based on install age (6 months).
PRODUCT IMPROVEMENT
Know when to market new features or products.
Hardware Data (Model, RAM, GPU, CPU)
24 months
SERVICE PROVISION
Install the product, deliver updates, administer compatibility safeguards, and improve user experience.
CRASH DIAGNOSTICS
Check for compatibility issues in automated crash dumps to ensure continuous functionality.
Windows Language & Locale
24 months
SERVICE PROVISION
Configure the product interface to be understandable and usable.
PRODUCT IMPROVEMENT
Understand user behavior across language segments.
Installed Applications & Processes
24 months
SERVICE PROVISION
Display application info to the user, assess performance impact, and improve service reliability.
Driver Information
24 months
SERVICE PROVISION
Display driver details, suggest relevant updates, and improve service reliability.
Security Apps / Antiviruses
6 months (messaging only)
IN-PRODUCT MESSAGING
Promote products or services relevant to the user's security setup.
SECTION 07

Third-party analytics tools.

We use the following partners to help us understand how the product is used.

Google Analytics
Aggregated usage analytics to understand feature adoption and user behavior across the Windows client.
For their privacy practices, refer to our General Privacy Policy.
Logentries
Log management and monitoring service used for error tracking and service reliability diagnostics.
For their privacy practices, refer to our General Privacy Policy.
Questions about product data?
Our team responds to data and privacy requests within one month.